1. Introduction At Shopniverse, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (shopniverse.com), purchase our products, or otherwise interact with us. By accessing our services, you consent to the data practices described in this policy. We are committed to complying with applicable data protection laws, including the Australian Privacy Principles (APPs), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).

2. Information We Collect

We collect both personal and non-personal data to provide and improve our services. Personal Information: Full name Shipping and billing addresses Email address Phone number Payment information (processed securely via third-party processors) Account login credentials (if you create an account) Non-Personal Information: Browser type and version Device information IP address Cookies and usage data Purchase history and preferences

3. How We Use Your Information

We use your information to: Process and fulfill orders Provide customer support Personalize user experience Send promotional communications (if you opt-in) Improve website performance and product offerings Prevent fraudulent activities and enhance security Comply with legal obligations

4. Sharing Your Information

Your data is never sold. We may share information with: Service providers (e.g., payment processors, shipping partners) strictly to perform necessary business functions. Legal authorities when required to comply with applicable laws, regulations, or legal processes. Marketing platforms (if you opt-in) for customized promotional offers. Third-party analytics providers to monitor and analyze website performance. All partners are contractually obligated to protect your data and use it only for the specified purposes.

5. Cookies and Tracking Technologies

Shopniverse uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can manage cookie preferences through your browser settings. Certain features of the website may not function properly if cookies are disabled.

6. Data Security

We implement industry-standard security measures to protect your data: Encryption for sensitive information (e.g., SSL/TLS) Secure data storage and access controls Regular security audits Despite our efforts, no method of transmission or storage is 100% secure. You acknowledge this risk by using our services.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to: Access, correct, or delete your personal data Object to data processing or request restriction Receive a copy of your data in a portable format Withdraw consent at any time (without affecting previous processing) To exercise your rights, contact support@shopniverse.com.

8. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately.

9. International Data Transfers

As we operate globally, your data may be transferred to, and processed in, countries other than your own. We ensure that any international transfers comply with applicable data protection laws and include appropriate safeguards.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Updated versions will be posted on our website with a revised effective date. We encourage you to review the policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact: Shopniverse Pty Ltd
 80 Collins Street, Melbourne VIC 3000, Australia
 Phone: +61 3 9021 3845
 Email: support@shopniverse.com