Terms & Conditions



1. Introduction

Welcome to Shopniverse. By accessing and using our website (shopniverse.com) and purchasing our products, you agree to be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website or services. These terms apply to all visitors, users, and customers engaging with Shopniverse.

2. Use of Our Website

You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, restrict or inhibit anyone else's use of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

3. Orders and Payment

All orders are subject to availability and confirmation of the order price. We reserve the right to refuse any order at our discretion. Payment:
 We accept major credit cards, debit cards, and other payment methods as indicated at checkout. Payment processing is handled securely by third-party providers. Prices are listed in Australian Dollars (AUD) and include GST unless stated otherwise.

4. Product Information and Availability

We strive to ensure all product descriptions, images, and prices are accurate. However, errors may occur. If we discover an error in the price or availability of any product you have ordered, we will notify you and offer the option to reconfirm or cancel your order. Product Variations:
 Due to continuous product development and improvements, slight variations in appearance or specification may occur between batches.

5. Shipping and Delivery

Shipping:
 We ship to domestic and selected international destinations. Shipping times and costs vary based on your location and will be displayed at checkout. Delivery Delays:
 While we aim to dispatch orders promptly, delivery times are estimates and may be subject to delays beyond our control, including customs processing and courier disruptions.

6. Returns and Refunds

Please refer to our Refund & Returns Policy for details on how to return items and request refunds. In brief: Items may be returned within 30 days of delivery, subject to conditions. Products must be in unused condition with original packaging. Custom or modified keyboards may not be eligible for return unless defective.

7. Warranty

Shopniverse keyboards come with a 2-year limited warranty covering manufacturing defects in materials and workmanship. This warranty does not cover: Damage due to misuse, abuse, or accidents. Normal wear and tear. Unauthorized modifications or repairs. To initiate a warranty claim, contact support@shopniverse.com with proof of purchase and details of the issue.

8. Intellectual Property

All content on this website, including text, images, logos, designs, and product names, are the intellectual property of Shopniverse Pty Ltd or our content suppliers. You may not use, reproduce, or distribute any content without our express written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Shopniverse shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our products or website. Our total liability shall not exceed the amount you paid for the product giving rise to the claim.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Victoria.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website following any changes constitutes your acceptance of the new terms.

12. Contact Information

For questions or concerns regarding these Terms & Conditions, please contact: Shopniverse Pty Ltd
 80 Collins Street, Melbourne VIC 3000, Australia
 Phone: +61 3 9021 3845
 Email: support@shopniverse.com